Making complex information simple

• Writer for Government websites, business writing, including:
• NZ Police Te Pae Oranga/Iwi Community Panels, 2018.
• MBIE Health and Safety Information Hub Review, 2017–2018.
• Standards NZ Touchstone website, 2008–2015, 2018.
• Companies Office Website Refresh Project, 2017.
• TEC Website Redevelopment Project, 2016.
• Immigration NZ Website Redevelopment Project, 2015.
• Consumer Affairs Consumer Law Review Project, 2014.
• Business.govt.nz Compliance Matters Tool, a Result 9 Project, 2013.

• TEC: Rewriting content in plain English for the Website Redevelopment Project.
• About us
• The Tertiary Education Strategy

• Immigration New Zealand (MBIE): Converting technical visa content into plain English content for the new Immigration New Zealand website.
• Fee paying student visa
• Visitor visa

• Consumer Affairs (MBIE): Writing plain English content to reflect complex changes to consumer and fair trading laws.
• Guarantees for services

• Tenancy Services: Making complicated tenancy information simple for website users (landlords and tenants).
• Self-resolution

• Business.govt.nz (MBIE): Converting technical material from multiple government agencies into easy to read summaries for a new Compliance Matters tool. 
• Compliance Matters

• Maritime NZ: Analysing and re-writing a Maritime NZ incident response plan – Logistics into plain English. This plan is used by incident responders. 

• Standards New Zealand: Promoting the benefits of NZ and international standards in plain English, including content for the Touchstone news website, feature articles, case studies and social media/LinkedIN updates.
• Touchstone website
• Card testing laboratory makes sure cards work every time
• Standards help Council cut carbon footprint
• LinkedIn

• Kiwi Families: Writer for Kiwi Families website, providing useful information for Kiwi parents.
• How to spot the signs of bullying and get help
• How to choose safe children's products
• See all my articles for Kiwi Families

• The Small Business Company: Writing content for Westpac's Business Resource Centre, for small business owners.
• How to raise capital from angel investors

• Build magazine (BRANZ): Writing feature articles about complying with New Zealand building standards.
• Involving industry leads to practical standards
• See all my articles for BRANZ