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Making complex information simple
Skilled Policy Analyst and Technical Writer – Contractor
I’ve worked in the communications space for about 25 years in various roles. For the last 15 years, I’ve worked as a contractor in Wellington, helping businesses and the government create clear policies, content and communications.
I focus on ensuring that business content is concise, written in plain language and up to date with current legislation and standards.
Rapco
I set up Rapco in 2008 to help businesses and the Government to create clear, easy to read content for websites and communications.
Specialty areas:
Making complex information simple.
Business; hazardous substances; health and safety; policies; standards compliance and plain English.
Contracting in the public sector since 2008 (Climate Change Commission, NZ Defence Force, Human Rights Commission, NZ Police, MBIE, Waka Kotahi, Maritime NZ, Immigration NZ, Consumer Protection and Standards NZ).
My writing has also been published in many sector specific trade magazines.
I provide these freelance services: Technical writing, policy writing, content writing, editing and developing communications materials for businesses.
Recent contracts
See my portfolio for more information.
Qualifications
Bachelor of Commerce and Administration (BCA in marketing and management).
Diploma in Business.
NZ Cert Management.
Recent professional development
TCANZ training 2021: Six principles that make your content better immediately.
Write Group training 2021: User Manuals and Instructions.
TCANZ training 2020: Scoping your documentation projects.
PRINZ 2017 Certificate of Practice in PR and Communications Management.
Trained by Contented, Write Ltd and PRINZ:
Writing plain English business content, Web content, Accessible content, SEO content for websites, Social media content, Mobile content, and News content.
Professional memberships
Technical Communicators Association:
Featured Technical Communicator: Rosalie ChamberlainMember of the Project Management Institute (PMI) since 2023.
Member of the Technical Communicators Association since 2017.
Member of the Public Relations Institute of New Zealand (PRINZ) 2008 - 2018.
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