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Creating clear, plain English content

Rosalie Chamberlain
Principal Policy Analyst and Technical Writer – Contractor

I help businesses, project teams and the Government:

• create plain language policies, business processes, content and communications

• improve strategy, performance, compliance and workplace health and safety.

I specialise in:

• making complex information simple

•  analysing information and developing policy frameworks

• writing, reviewing and improving policies and procedures.

I’m a specialist policy analyst and technical writer with over 25 years of experience in policy development, technical writing, project management, stakeholder engagement, marketing, and communications.

My experience includes working on contracts in various sectors across New Zealand, including Government and Public Service, Defence, Police, Transport, Immigration, Health and Safety, Climate Change and Human Rights.

I create plain language policies, mandatory requirements, principles, and processes, ensuring they are clear, accessible, and compliant with relevant legislation and standards.

Member of the Technical Communicators Association:
Featured Technical Communicator: Rosalie Chamberlain

Specialty areas

I specialise in plain language and making technical content easy to read.

• Policy development: Extensive experience in writing policies across the public sector, for example health and safety; logistics; operational planning; and wellbeing.

• Technical writing: Analysing and simplifying technical information from many sources into plain English. Broad knowledge of standards and legislation. 

• Project management: Creating project plans; managing workflow; completing content audits; organising resources and workshops; researching best practice content; stakeholder consultation; policy writing and policy rollout.

• Developing stakeholder engagement and communications plans to communicate change and launch new policies or systems. This includes writing key messages, frequently asked questions, media releases, intranet pages, policy hubs, articles, case studies, guidelines, procedures and reports.

See my services page for more information.

Clients

• NZ Defence Force

• Climate Change Commission

• Children and Young People’s Commission

• Wellington Water

• Human Rights Commission

• Victoria University of Wellington

• NZ Police

• MBIE

• Waka Kotahi NZTA

• Immigration NZ

• Consumer Protection

• Standards New Zealand

• Maritime NZ

• Agriculture Industry Training Organisation

• Dinniss Communications

• Kiwi Family Media Ltd

• Medical Protection Society