Portfolio
Clients
Providing policy anaylsis and technical writing support for policy and content development projects.
Recent projects include developing:
new operational policies for the Climate Change Commission and Children and Young People’s Commission. This work ensured that their policies and procedures are fit for purpose, comply with government requirements and provide clarity for staff
a Defence Force Instruction and Defence Force Manual (logistics policies), to ensure the safe management of operational energy across the NZ Army, Navy and Air Force
policy and provider standards for the NZ Police Te Pae Oranga (Iwi Community Panels) Programme, to help NZ Police to manage the programme and improve relationships with Iwi and providers.
Member of the Technical Communicators Association:
Featured Technical Communicator: Rosalie Chamberlain
Member of the Project Management Institute (PMI).
Climate Change Commission
Lead policy analyst and writer for the Policy and Procedures Review Project.
Designing and writing a business rules framework, operational policies, procedures and guidelines.
Working with the Corporate Services Manager, Programme Manager and subject matter experts to ensure that policies are concise, written in plain language and up to date with current legislation and standards.
Work included:
Developing new policies and processes in plain language for acceptable behaviour, business continuity, code of conduct, communications, finance, health and safety, human resources, privacy, risk management and wellbeing.
Setting up the project plan, content development plan, templates and consultation timelines.
Business analysis to identify issues and develop solutions to improve the content.
Developing policies, standards, processes, procedures, guidelines and flowcharts.
Explaining legislative changes and simplifying operational policy into plain language.
Getting Board, Chief Executive or senior leadership team approval of policies or documents
Researching policy samples and best practice content.
Developing a stakeholder engagement and communications plan, writing key messages, agreeing channels and a launch timetable.
Office of the Children’s Commissioner
Lead policy analyst and writer for the Corporate Policy Review Project.
Responsible for developing new policies and processes in plain language for the new Children and Young People’s Commission (which launched on 1 July 2023).
Working with the transition lead to ensure new policies are in place for the new Commission.
Writing new policies for business continuity; communications and media; finance and risk management; human resources; health, safety and wellbeing; and information management.
Writing the project plan to manage the review and stakeholder engagement.
Researching policy samples, best practice and setting up the policy template.
NZ Defence Force
Lead policy analyst and writer for the Fuels Management Project.
Responsible for developing a new logistics policy in plain English (Defence Force Instruction and Defence Force Manual).
Working with the Defence Fuels Manager to ensure the safe management of operational energy (fuel) across the NZ Army, Navy and Air Force.
Writing new Defence-wide policy suite, which covers control measures; health and safety; managing risk and change; operational planning; regulation and responsibilities; and quality surveillance.
Researching standards, legislation and military best practice (UK and Australia).
Writing the project plan to manage the policy development and stakeholder engagement.
Developing a stakeholder engagement and communications plan, writing key messages, agreeing channels and a launch timetable.
Wellington Water
Plain English editing and rewriting a technical guidance document for councils in Wellington: ‘Water Sensitive Design for Stormwater: Treatment Device Design Guideline’.
Human Rights Commission
Lead policy analyst and writer for the Policy Review Project.
Responsible for developing new policies in plain English.
Writing new policies, as required by a Ministerial Review, to help the Commission to improve workplace behaviour.
Writing new policies for bullying; health and safety; code of conduct; complaints process; and staff wellbeing.
Working with an external advisory group for advice on best practice policies and regular reviews.
Reviewing policies from organisations across New Zealand and setting up policy templates.
Victoria University of Wellington: Senior Technical Editor
Plain English editing and improving readability of the Victoria University and BRANZ ”Thermal Performance in Housing Research Report”.
NZ Police
Lead policy analyst and writer for the Te Pae Oranga Programme.
Responsible for developing new policies and documentation in plain English.
Writing a new policy, standards and procedures for the programme (including te reo).
Helping NZ Police to manage the programme and improve relationships with Iwi and providers.
Writing the project plan to manage policy development.
Developing a stakeholder engagement and communications plan to support the programme.
Writing key messages, frequently asked questions and a LawTalk article.
MBIE
Technical writer for the Health and Safety Accreditation Project.
Responsible for reviewing and updating content on MBIE’s intranet and writing new content in plain English.
Writing health, safety and security content for the intranet.
Helping MBIE to pass their accredited employer ACC audit.
Editing polices, business cases and reports for the corporate governance team.
Waka Kotahi NZTA
Providing communications and change management support to the Hyperion Project sponsor and team.
Developing a stakeholder engagement and internal communications plan.
Writing frequently asked questions, key messages, presentations and web content.
Immigration NZ
Lead writer, working with the design agency to design web templates and write content for a new Immigration NZ website.
Simplifying operational policy into plain English fact sheets.
Developing a content management plan, style guide and content review process.
Consumer Protection
Writer for the Law Review Project, writing website content to explain legislative changes in plain English. Helping consumers understand changes to the Consumer Guarantees Act and Fair Trading Act.
Standards New Zealand
Managing the ‘Touchstone’ website. Writing communications plans, articles, media releases and case studies to promote the benefits of standards.
Providing useful information
Immigration NZ
Build magazine (BRANZ)
Consumer Protection
Kiwi Families
Profiles