Embedded Files
Making complex information simple
Clients
Providing policy anaylsis and technical writing support for policy and content development projects.
Recent projects include developing:
a Defence Force Instruction and Defence Force Manual (logistics policies), to ensure the safe management of operational energy (fuel) across the NZ Army, Navy and Air Force
new operational policies for the Climate Change Commission and Children and Young People’s Commission. This work ensured that their policies and procedures are fit for purpose, comply with government requirements and provide clarity for staff
policy and provider standards for the NZ Police Te Pae Oranga (Iwi Community Panels) Programme, to help NZ Police to manage the programme and improve relationships with Iwi and providers.
Member of the Technical Communicators Association:
Featured Technical Communicator: Rosalie Chamberlain
NZ Defence Force
Principal policy analyst and writer for the Fuels Policy Development Project.
Leading the policy development project. Writing a new logistics policy suite in plain language for the management of operational energy (fuel) across the NZ Army, Navy and Air Force.
The policy suite:
helps the NZDF to improve strategy, performance, compliance and workplace safety
includes a Defence Force Instruction (DFI), Defence Manuals (DMs) and an Operations Manual for the Defence Fuels Management Group
covers regulation and responsibilities; risk management; health and safety; control measures; quality surveillance; audit and assurance; training; operational planning; and maintenance of facilities and infrastructure.
Setting up the policy framework and writing the project plan to manage workflow.
Working with subject matter experts to develop policy content.
Leading workshops and stakeholder engagement, communications and consultation.
Managing the approval process.
Climate Change Commission
Lead policy analyst and writer for the Policy and Procedures Review Project.
Designing and writing a business rules framework, operational policies and procedures.
Developing new policies in plain language for acceptable behaviour, business continuity, conduct, communications, finance, health, safety, human resources, privacy and risk management.
Ensuring that policies are up to date with legislation and standards.
Setting up the project plan, content development plan, templates and consultation timelines.
Business analysis to identify issues and develop solutions to problems.
Explaining legislative changes and simplifying operational policy into plain language.
Getting Board, Chief Executive or senior leadership team approval of policies.
Developing a stakeholder engagement and communications plan, and a launch timetable.
Children’s Commissioner
Lead policy analyst and writer for the Corporate Policy Review Project.
Developing new policies in plain language for business continuity, communications and media, finance and risk management, human resources, health, safety and wellbeing, and information management.
Setting up the policy framework and templates.
Researching policy samples and best practice policies.
Writing the project plan to manage workflow and stakeholder engagement.
Wellington Water
Plain English editing and rewriting a technical guidance document for councils in Wellington: ‘Water Sensitive Design for Stormwater: Treatment Device Design Guideline’.
Human Rights Commission
Lead policy analyst and writer for the Policy Review Project.
Developing new policies in plain English to help the Commission improve workplace safety, culture and behaviour.
Developing polices for health, safety and wellbeing; a code of conduct, complaints process and guidelines for a Te Tiriti o Waitangi/Treaty of Waitangi-based organisation.
Working with an external advisory group for advice on best practice policies from across New Zealand.
Setting up the policy framework and project plan and managing stakeholder engagement.
Victoria University of Wellington: Senior Technical Editor
Plain English editing and improving readability of the Victoria University and BRANZ ”Thermal Performance in Housing Research Report”.
NZ Police
Lead policy analyst and writer for the Te Pae Oranga Programme.
Responsible for developing new policies and documentation in plain English.
Writing a new policy, standards and procedures for the programme (including te reo).
Helping NZ Police to manage the programme and improve relationships with Iwi and providers.
Writing the project plan to manage policy development.
Developing a stakeholder engagement and communications plan to support the programme.
Writing key messages, frequently asked questions and a LawTalk article.
MBIE
Technical writer for the Health and Safety Accreditation Project.
Responsible for reviewing and updating content on MBIE’s intranet and writing new content in plain English.
Writing health, safety and security content for the intranet.
Helping MBIE to pass their accredited employer ACC audit.
Editing polices, business cases and reports for the corporate governance team.
Waka Kotahi NZTA
Providing communications and change management support to the Hyperion Project sponsor and team.
Developing a stakeholder engagement and internal communications plan.
Writing frequently asked questions, key messages, presentations and web content.
Immigration NZ
Lead writer, working with the design agency to design web templates and write content for a new Immigration NZ website.
Simplifying operational policy into plain English fact sheets.
Developing a content management plan, style guide and content review process.
Consumer Protection
Writer for the Law Review Project, writing website content to explain legislative changes in plain English. Helping consumers understand changes to the Consumer Guarantees Act and Fair Trading Act.
Standards New Zealand
Managing the ‘Touchstone’ website. Writing communications plans, articles, media releases and case studies to promote the benefits of standards.
Providing useful information
Immigration NZ
Build magazine (BRANZ)
Consumer Protection
Kiwi Families
Profiles
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